11 September 2010
“Hundreds of hoteliers and restaurateurs could bring legal action against TripAdvisor, the influential reviews website over claims that its reviews are defamatory. TripAdvisor claims to be the world’s biggest travel site, with 35 million reviews, all written by consumers, on its pages. It is increasingly influential with many travellers using the site before choosing where to go on holiday or eat out. It faces the prospect of legal action, after more than 400 hotels and restaurants approached KwikChex.com, a firm which helps companies manage their online reputations.” For the full article please see the full Telegraph article.